Frequently asked questions
In case of additional questions please contact us firstname.lastname@example.org. NETFIT technical support is open Mon-Fri from 9.00 to 17.00.
The NETFIT online workout environment allows you to train with professional MyFitness trainers outside the club. Here you will find a large selection of MyFitness workout videos in different styles – strength, cardio, Body & Mind, and more. The schedule also includes weekly LIVE workouts! In the online environment, you can conveniently filter your workouts by style, trainer, activity and training equipment, combine a suitable workout program and record it in your playlist.
You can enter the NETFIT system with the passwords that were sent to you by e-mail after purchasing the package. MyFitness Club members can log into NETFIT with their log-in details from the MyFitness self-service.
Non-members can join NETFIT by entering their credit card details and paying a monthly fee (€ 19/month). MyFitness members have two ways to use NETFIT: The NETFIT package is currently FREE for those MyFitness members who pay the monthly fee for the regular package and can still continue training at their clubs. In this case, nothing needs to be done, just log in to NETFIT with your MyFitness self-service passwords. A special NETFIT package price of € 19 per month applies to MyFitness members with on-hold memberships. To activate the package, you need to enter the MyFitness self-service environment with your passwords and activate the NETFIT package in the "My data and contracts" section. After that, you can enter the NETFIT environment with the same passwords and participate in training.
The free trial period of the NETFIT package is 3 days. If you do not cancel the package during the trial period, your order is automatically renewed with a fee of 19 €/month and you can continue to train.
You can cancel the NETFIT package in your NETFIT account by logging in with your NETFIT passwords. MyFitness members can cancel the NETFIT package in MyFitness self service by logging in with their passwords. The package can be cancelled once a month and will end on the last date of the month.
The NETFIT package has a monthly fee of 19 Euros. The NETFIT package is currently FREE for those MyFitness members who pay the monthly fee for the regular package and can still continue training at their clubs. A special NETFIT package price of € 19 per month applies for MyFitness members with on-hold memberships and other people.
If your MyFitness membership agreement is already linked to Stebby, then NETFIT is also automatically linked to Stebby; and if there is money in the Stebby account, the amount will be automatically deducted from it (except for the payment for the first period, the invoice for which is drawn up for members only taking into account the prepayment for using the NETFIT package). If the MyFitness membership agreement is not yet connected to Stebby, but you want to connect it, please contact our corporate sales manager Rainer Lausing via e-mail email@example.com.